Kate Shaw wrote:My new computer appears to be having seizures.
At irregular intervals, separated by several days so far, suddenly the screen goes black; I shut the computer off and restart it and it proceeds normally; however, it doesn't remember any of my passwords after this happens. So far when these events have happened the circumstances were: (1) I was not at the computer at all; (2) I was running a backup program; (3) I was peacefully listening to a YouTube gospel video.
Can anybody tell me what this is, or might be -- and what I should do about it? My BIL who gave me this computer says that it has never once done this during the time when he had it. He thinks it might be a software error of some kind, which doesn't tell me anything.
free_life2 wrote:Boot into Safe Mode..... Return to a registry point before this happened...... install and run/scan your computer with one of the anti malware softwares already mentioned in this thread.
What is your OS? Windows version?
Ben Kenobi wrote:What do you have for a malware scanner? I'd download malwarebytes and have it take a look.
free_life2 wrote:Kate when you boot does it say Vista or Windows 7?
Sounds like your new computer needs some attention.If you're in Toronto I'd take Narrow Back's advice or depending on your warranty contact either the retailer or computer's manufacturer customer support.Narrow Back wrote:I have a guy at Bathurst and Dupont who I have recommended for ten years and he has never disappointed me. His rates are very good too. His business is called BCPC Technology Systems. He's at 1098 Bathurst.
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